The tour security managers of each event are asked to complete a performance evaluation regarding their experience with the security staff. They are asked a variety of questions and then give DK a numerical score, with 8-10 considered "exceeding expectations." The following comments were taken directly from the Security / Crowd Control Performance Evaluation sheets.
American Idols, Live Tour 2008, 09/03/08
"Definitely one of the better venues. Thanks for everything!" -------- Tour Security Manager
Def Leppard, 08/15/08
"Van Andel Arena sets the standard that other venues should hope they can meet. Thanks so much!!" -------- Tour Security Manager
Neil Diamond: Home Before Dark, 08/01/08
"No shortcomings! Exceeded Expectations." -------- Tour Security Manager
Foo Fighters, 07/22/08
"As a touring security director, what I need is piece of mind and knowing that the things I need to make my show as safe as possible are done. Everything was done properly tonight." -------- Tour Security Manager
Van Halen, 06/02/08
"Guys did great!" -------- Tour Security Manager
Gaither Homecoming, 05/31/08
"All Good! We always enjoy the professionalism of your staff." -------- Tour Security Manager
Tom Petty and the Heartbreakers, 05/30/08
"Everything was excellent and met all of our needs." -------- Tour Security Manager
Kenney Chesney, 05/21/08
"We love it here! Thanks." -------- Tour Security Manager
Smack Down, 05/13/08
"There has never been an instance since I have come to this venue, where security has ever been an issue!!! Keep up the great work." -------- Tour Security Manager
The Police Live in Concert, 05/11/08
"Keep up the good work!" -------- Tour Security Manager
Michael Buble, 04/20/08
-------- Tour Security Manager
Thunder Nationals, 03/09/08
-------- Tour Security Manager
Acquire the Fire, 02/29/08
-------- Tour Security Manager
Jonas Brothers, 02/21/08
-------- Tour Security Manager
Casting Crowns, 02/14/08
"Outstanding - Thanks!" -------- Tour Security Manager
Kid Rock's Rock N' Roll Revival Tour, 02/01/08
"I'm very pleased to do a show here!" -------- Tour Security Manager
The Original Harlem Globetrotters, 01/27/08
"Every area great. We have some special needs, such as photo sessions, autograph sessions and the staff was up to the challenge!" -------- Tour Security Manager
The Total Money Makeover Live, 01/24/08
"Everything was great - very professional and appreciated amount of communication with our staff on site about our needs." -------- Tour Security Manager
Martina McBride, 01/20/08
Exceeded Expectations--------- Tour Security Manager
Hannah Montana, 12/06/07
"All well!" -------- Tour Security Manager
Trans Siberian Orchestra, 12/01/07
"Excellent service; very attentive and professional." -------- Tour Security Manager
Newsboys, 11/18/07
"Great Job!" -------- Tour Security Manager
Brad Paisley Tour, 11/17/07
"Excellent, organized job. Very good day." -------- Tour Manager
Celtic Woman, 11/03/07
"Exceeded Expectations." -------- Tour Security Manager
Keith Urban Tour, 11/02/07
"Thanks!" -------- Tour Security Manager
Professional Bull Riders Built Ford Tough, 9/22/07
"All needs were met and everyone was attentive and exceeded standards. Thanks!!" -------- Tour Security Manager
Rascal Flatts Tour,7/19 /07
"Good Job, Thanks." -------- Tour Security Manager
Dancing With the Stars Tour, 7/14/07
-------- Tour Security Manager
Tim McGraw & Faith Hill Soul to Soul Tour, 7/12/07
"Thank you!" -------- Tour Security Manager
The Fray, 6/20/07
"Perfect!! Best staff we have had." -------- Tour Security Manager
Kenney Chesney Tour, 5/11/07
"Love this Place! Love working with you gents and ladies... one word.. Fantastic!!! Can't wait to come back." -------- Tour Security Manager
Smack Down, 3/27/07
"Other venues should conduct business as you do. It was a pleasure working with you and hope to work again in the future." -------- Tour Security Manager
Blue Man Group, 3/25/07
"Exceeded Expectations." -------- Tour Manager
NCAA 2007 Ice Hockey Championship 3/24/07
"Management Exceptional." -------- Event Security Manager
John Mayer, 2/22/07
Score: 10
-------- Tour Security Manager
Josh Groban Awake Tour, 2/20/07
Score: 9
-------- Tour Security Manager
Professional Championship Bullriders, 1/20/07
"Thank you!" -------- Tour Security Manager
Trans Siberian Orchestra, 12/10/06
Score: 10
"Absolutely perfect day; security staff was, as I call it, pros from dover, which is English for true professionals." ----- Tour Production Manager
Bob Seger Tour, 11/08/06
Score: 10
"The staff is one of the very best I have had the pleasure to work with." ------Assistant Tour Manager
Red Hot Chili Peppers, 11/02/06
Score: 10
"Amazingly flexible and understanding staff! Thanks for a great hometown show for the Chili Peppers Band and family! Thank you for one of the smoothest shows of the tour! Cannot wait to work with you and your staff again." --------- Tour Security Manager
Promise Keepers, 9/16/06
Score: 10+
"The security staff was great, easy to work with and met every request! Thanks to everyone." -------- Tour Security Manager
2006 Skating Synchronized, 2/25/06
Score: 10
"Staff went beyond expectation every time." ------- Tour Security Manager
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